Add the Jira Service Management Connector
Authenticate to Jira Service Management
After you add the connector, you need to set the required properties. URL: Enter the URL for your instance (for example, https://YourSiteName.atlassian.net). supports authenticating to in several ways. Select your authentication method below to proceed to the relevant section that contains the authentication details.OAuth
API Token
To connect with an API token, specify the following properties:- Auth Scheme: Select APIToken.
- User: Enter the username that you use to authenticate to your account.
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API Token: Enter your API token.
To generate an API token in Atlassian:
- Log in to your Atlassian account.
- Select Security > Create and manage API tokens > Create API token.
Basic
Crowd
To connect with single sign-on (SSO) via Atlassian Crowd, specify the following properties:- Auth Scheme: Select Crowd.
- User: Enter the username that you use to authenticate to your account.
- Password: Enter the password that you use to authenticate to your account.
- SSO Login URL: Enter the login URL that is used by your SSO provider.
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SSO Exchange UrI: Enter the URL that is used to exchange the Security Assertion Markup Language (SAML) token for Jira cookies. This URL can be in either of the following formats:
- https://AuthorityofJiraInstance/plugins/servlet/samlconsumer
- https://AuthorityofJiraInstance/plugins/servlet/samlsso
- SSO App Name: Enter the name of the application in which SSO is enabled.
- SSO App Password: Enter the password of the application in which SSO is enabled.
Okta
Complete Your Connection
To complete your connection:- Define advanced connection settings on the Advanced tab. (In most cases, though, you should not need these settings.)
- Connect to to connect to your account.
- Click Create & Test to create your connection.