> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sync.cdata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ServiceNow

You can use the ServiceNow connector from the CData Sync application to capture data
from ServiceNow and move it to any supported destination. To do so, you need to add
the connector, authenticate to the connector, and complete your connection.

## Add the ServiceNow Connector

To enable Sync to use data from ServiceNow, you first must add the
connector, as follows:

<ol>
  <li>Open the **Connections** page of the Sync dashboard.</li>
  <li>Click **Add Connection** to open the **Select Connectors** page.</li>
  <li>Click the **Sources** tab and locate
  the **ServiceNow** row.</li>

  <li>
    Click the **Configure Connection** icon at the end of that row to open
    the **New Connection** page. This action opens the
    **Add Connection** dialog.

    **Note:** If the **Configure Connection** icon is not
    available, click the **Download Connector** icon to install
    the ServiceNow connector.
  </li>

  <li>Enter a name for your connection in the **Add Connection** dialog.</li>
  <li>Click **Add** to open the **Settings** tab for your connector.</li>
</ol>

For more information about installing new connectors, see
[Connections](https://docs.sync.cdata.com/26.4/en/connections/connections.md).

## Authenticate to ServiceNow

After you add the connector, you need to set the required properties.

* **URL:** Enter the base URL of your ServiceNow instance. (**Example:** https\://\<em>MyInstance\</em>\_12345.service-now\.com/)

CData Sync supports authenticating to ServiceNow in several ways. Select your authentication method below to proceed to the relevant section that contains the authentication details.

* [**Basic**](#basic) (default)
* [**OAuth**](#oauth)
* [**OAuth Password**](#oauth-password)
* [**OKTA**](#okta)
* [**ADFS**](#adfs)
* [**OneLogin**](#onelogin)
* [**PingFederate**](#pingfederate)

### Basic

To connect with your user credentials, specify the following properties:

* **Auth Scheme:** Select **Basic**.
* **User:** Enter the username that you use to authenticate to your ServiceNow account.
* **Password:** Enter the password that you use to authenticate to your ServiceNow account.

### OAuth

To connect with OAuth custom credentials, specify the following properties:

* **Auth Scheme:** Select **OAuth**.
* **OAuth Client Id:** Enter the client Id that you were assigned when you registered your application with an OAuth authorization server.
* **OAuth Client Secret:** Enter the client secret that you were assigned when you registered your application with an OAuth authorization server.

### OAuth Password

To connect with OAuth custom credentials, specify the following properties:

* **Auth Scheme:** Select **OAuthPassword**.
* **User:** Enter the username that you use to authenticate to your ServiceNow account.
* **Password:** Enter the password that you use to authenticate to your ServiceNow account.
* **OAuth Client Id:** Enter the client Id that you were assigned when you registered your application with an OAuth authorization server.
* **OAuth Client Secret:** Enter the client secret that you were assigned when you registered your application with an OAuth authorization server.

### OKTA

To connect with single sign-on (SSO) via Okta, specify the following properties:

* **Auth Scheme:** Select **OKTA**.
* **User:** Enter the username that you use to authenticate to your Okta account.
* **Password:** Enter the password that you use to authenticate to your Okta account.
* **SSO Login URL:** Enter the login URL that is used by your SSO provider.
* **SSO Properties:** Enter the SSO properties (in a comma-separated list) that you want to use.

### ADFS

To connect with single sign-on (SSO) via ADFS, specify the following properties:

* **Auth Scheme:** Select **ADFS**.
* **User:** Enter the username that you use to authenticate to your ADFS account.
* **Password:** Enter the password that you use to authenticate to your ADFS account.
* **SSO Login URL:** Enter the login URL that is used by your SSO provider.
* **SSO Properties:** Enter the SSO properties (in a comma-separated list) that you want to use.

### OneLogin

To connect with OneLogin credentials, specify the following properties:

* **Auth Scheme:** Select **OneLogin**.
* **User:** Enter the username that you use to authenticate to your OneLogin account.
* **Password:** Enter the password that you use to authenticate to the OneLogin account.
* **SSO Properties:** Enter the SSO properties (in a comma-separated list) that you want to use.

### PingFederate

To connect with single sign-on via PingFederate, specify the following properties:

* **Auth Scheme:** Select **PingFederate**.
* **User:** Enter the username that you use to authenticate to your PingFederate account.
* **Password:** Enter the password that you use to authenticate to the PingFederate account.
* **SSO Login URL:** Enter the login URL that is used by your SSO provider.
* **SSO Properties:** Enter the SSO properties (in a comma-separated list) that you want to use.

## Complete Your Connection

To complete your connection:

1. Define advanced connection settings on the **Advanced** tab. (In most cases, though, you should not need these settings.)
2. If you authenticate with OAuth or OAuthPassword, click **Connect to ServiceNow** to connect to your ServiceNow account.
3. Click **Create & Test** to create your connection.

## More Information

For more information about interactions between CData Sync and ServiceNow, see
[ServiceNow Connector for CData Sync](https://cdn.cdata.com/help/BNN/synch/default.htm).


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