> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sync.cdata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ServiceNow

export const CommonDatasourceMoreInformation = ({datasource = "the data source", advancedurl = "", siteName = "CData Sync", driverVersion = ""}) => {
  return <>
      <p>
        For more information about interactions between {siteName} and {datasource}, see{' '}
        <a href={`https://cdn.cdata.com/help/${advancedurl}${driverVersion}/synch/default.htm`}>
          {datasource} Connector for {siteName}
        </a>.
      </p>
    </>;
};

export const CommonDatasourceAddConnector = ({datasource = "the data source", title = "the connector", destination = false, siteNameShort = "Sync"}) => {
  return <>
      <p>
        To enable {siteNameShort} to use data from {datasource}, you first must add the
        connector, as follows:
      </p>
      <ol>
        <li>Open the <strong>Connections</strong> page of the {siteNameShort} dashboard.</li>
        <li>Click <strong>Add Connection</strong> to open the <strong>Select Connectors</strong> page.</li>
        <li>
          Click the <strong>{destination ? "Destinations" : "Sources"}</strong> tab and locate
          the <strong>{title}</strong> row.
        </li>
        <li>
          Click the <strong>Configure Connection</strong> icon at the end of that row to open
          the <strong>New Connection</strong> page. This action opens the{' '}
          <strong>Add Connection</strong> dialog box.
          <br />
          <strong>Note:</strong> If the <strong>Configure Connection</strong> icon is not
          available, click the <strong>Download Connector</strong> icon to install
          the {title} connector.
        </li>
        <li>Enter a name for your connection in the <strong>Add Connection</strong> dialog box.</li>
        <li>Click <strong>Add</strong> to open the <strong>Settings</strong> tab for your connector.</li>
      </ol>
      <p>
        For more information about installing new connectors, see{' '}
        <a href="../connections">Connections</a>.
      </p>
    </>;
};

export const CommonDatasourceIntroSource = ({datasource = "the data source", siteName = "CData Sync"}) => {
  return <p>
      You can use the {datasource} connector from the {siteName} application to capture data
      from {datasource} and move it to any supported destination. To do so, you need to add
      the connector, authenticate to the connector, and complete your connection.
    </p>;
};

export const driverVersion = "M";

export const siteNameShort = "Sync";

export const siteName = "CData Sync";

export const datasource = "ServiceNow";
export const pageTitle = "ServiceNow";
export const advancedurl = "BN";
export const oauthschemes = "OAuth or OAuthPassword";

<CommonDatasourceIntroSource datasource={datasource} siteName={siteName} />

## Add the ServiceNow Connector

<CommonDatasourceAddConnector datasource={datasource} title={pageTitle} destination={false} siteNameShort={siteNameShort} />

## Authenticate to ServiceNow

After you add the connector, you need to set the required properties.

* **URL:** Enter the base URL of your ServiceNow instance. (**Example:** https\://\<em>MyInstance\</em>\_12345.service-now\.com/)

{siteName} supports authenticating to {pageTitle} in several ways. Select your authentication method below to proceed to the relevant section that contains the authentication details.

* [**Basic**](#basic) (default)
* [**OAuth**](#oauth)
* [**OAuth Password**](#oauth-password)
* [**OKTA**](#okta)
* [**ADFS**](#adfs)
* [**OneLogin**](#onelogin)
* [**PingFederate**](#pingfederate)

### Basic

To connect with your user credentials, specify the following properties:

* **Auth Scheme:** Select **Basic**.
* **User:** Enter the username that you use to authenticate to your ServiceNow account.
* **Password:** Enter the password that you use to authenticate to your ServiceNow account.

### OAuth

To connect with OAuth custom credentials, specify the following properties:

* **Auth Scheme:** Select **OAuth**.
* **OAuth Client Id:** Enter the client Id that you were assigned when you registered your application with an OAuth authorization server.
* **OAuth Client Secret:** Enter the client secret that you were assigned when you registered your application with an OAuth authorization server.

### OAuth Password

To connect with OAuth custom credentials, specify the following properties:

* **Auth Scheme:** Select **OAuthPassword**.
* **User:** Enter the username that you use to authenticate to your ServiceNow account.
* **Password:** Enter the password that you use to authenticate to your ServiceNow account.
* **OAuth Client Id:** Enter the client Id that you were assigned when you registered your application with an OAuth authorization server.
* **OAuth Client Secret:** Enter the client secret that you were assigned when you registered your application with an OAuth authorization server.

### OKTA

To connect with single sign-on (SSO) via Okta, specify the following properties:

* **Auth Scheme:** Select **OKTA**.
* **User:** Enter the username that you use to authenticate to your Okta account.
* **Password:** Enter the password that you use to authenticate to your Okta account.
* **SSO Login URL:** Enter the login URL that is used by your SSO provider.
* **SSO Properties:** Enter the SSO properties (in a comma-separated list) that you want to use.

### ADFS

To connect with single sign-on (SSO) via ADFS, specify the following properties:

* **Auth Scheme:** Select **ADFS**.
* **User:** Enter the username that you use to authenticate to your ADFS account.
* **Password:** Enter the password that you use to authenticate to your ADFS account.
* **SSO Login URL:** Enter the login URL that is used by your SSO provider.
* **SSO Properties:** Enter the SSO properties (in a comma-separated list) that you want to use.

### OneLogin

To connect with OneLogin credentials, specify the following properties:

* **Auth Scheme:** Select **OneLogin**.
* **User:** Enter the username that you use to authenticate to your OneLogin account.
* **Password:** Enter the password that you use to authenticate to the OneLogin account.
* **SSO Properties:** Enter the SSO properties (in a comma-separated list) that you want to use.

### PingFederate

To connect with single sign-on via PingFederate, specify the following properties:

* **Auth Scheme:** Select **PingFederate**.
* **User:** Enter the username that you use to authenticate to your PingFederate account.
* **Password:** Enter the password that you use to authenticate to the PingFederate account.
* **SSO Login URL:** Enter the login URL that is used by your SSO provider.
* **SSO Properties:** Enter the SSO properties (in a comma-separated list) that you want to use.

## Complete Your Connection

To complete your connection:

1. Define advanced connection settings on the **Advanced** tab. (In most cases, though, you should not need these settings.)
2. {oauthschemes ? `If you authenticate with ${oauthschemes}, click` : "Click"} **Connect to {datasource}** to connect to your {pageTitle} account.
3. Click **Create & Test** to create your connection.

## More Information

<CommonDatasourceMoreInformation datasource={datasource} advancedurl={advancedurl} siteName={siteName} driverVersion={driverVersion} />